TSR are currently recruiting for an established Customer Care Coordinator to join our client, a hugely successful, national Housing Developer.
Your responsibilities will be to provide an efficient and effective customer care service, liaising with customers, contractors, site and management teams whilst maintaining effective working relationships. Your main duties will include:
* To liaise with all customers and sub-contractors to establish an excellent after sales/maintenance response to allcomplaints / queries.To be professional, courteous and punctual in all dealings with customers and our external partners.
* Ensure all remedial works are monitored and that all relevant work is completed to the required standard within the agreed timescales.
* Liaise with customers, suppliers, site managers and sub-contractors to ensure that all associated works are carried out at agreed times.
* Ensure all materials and Labour that is required is available prior ...
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