Permanent, full-time

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Customer Service Advisor - Inbound

Location: Liverpool City Centre

Salary £17,000 - £23,000 per annum

25 days holiday plus Bank Holidays

Monthly Bonus scheme Plus OTE

Working hours - Monday to Friday 11-7

Description As a Customer Service Advisor we are looking for an individual who is passionate about delivering exceptional customer service whilst meeting agreed targets. As this role is phone based, you will need to be an excellent communicator. This provides a great opportunity for someone looking to enhance their sales skills further. Your day to day responsibilities will include:

Responsibilities
Work towards daily, weekly and monthly targets, seeking to achieve and exceed individual and team targets. Ensure compliance to Contact Centre procedures and processes Ensure excellent customer service provision through quality KPIs Having an excellent unders...

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