Director of Major Operations
Sector: Telecommunications
Location: Liverpool

To lead an extensive, complex, and diverse operational team of 1500 engineers, with 6 Direct Reports, engaged in the effective delivery of all aspects of service delivery and engineering.

About this role:
Responsible for service delivery for all aspects of repair and provision activity across the UK. Key deliverables include safety, quality, network engineering customer satisfaction, service, revenue, and efficiency over a cost base of several hundred million.

The role

The Operations Director will be responsible for the end to end service, supporting a 6 regions model, ensuring regulatory targets are met within their geography.

The key purpose of the role is to lead and provide strategic direction and vision across a very large and complex operational team. This can be in the Field Service, Engineering, or Network Management environment. To work closely with other Uni...

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