Job Title: Enquiry Centre Pensions Administrator

Location: Liverpool

Salary: £9.50 per hour (PAYE)

Type: Temporary 10-week role

Description: As an Enquiry Centre Pensions Administrator you will become the first point of contact for MyCSP stakeholders providing an excellent service that delivers maximum efficiency in the handling of all enquiries and ensures the highest quality of response

Duties and responsibilities:
Completion of targeted work to deadlines and required level of accuracy Dealing with both inbound and outbound calls, emails, or scanned images/post for a variety of customer service and finance related issues Accurate recording of information onto a live system Resolve customer enquiries (oral and written) based on competent working knowledge Query handling in response to customer requests with the support of clear information and processes Process changes in Client/Customer records in response to appropriately authorized reque...

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