IT Service Desk Analyst
Permanent
Liverpool
Our client, a leading IT Consultancy, is looking to hire an IT Service Desk Analyst to join a well-established team.
Our client love to hire people with a passion for learning and self-improvement, offering you an opportunity to grow and be part of the bigger picture long-term. You will be working in a team of fantastic people who want to push themselves too. This is an ideal role for those looking to make a positive impact within your area of expertise, embrace the chance to develop further, leveraging a wide range of training and development opportunities on offer.
The Role:
The role will be responsible for day to day delivery of IT Service Desk and administration activities according to governance, processes, policies and agreed service level agreements.

You'll also:

Providing customer centred support adhering to Quality service level agreements to provide call handling, ticket and incident manag...

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